Job
DUTY MANAGER
To ensure exceptional customer service is delivered by all staff and volunteers.
DUTY MANAGER
Responsible to: Operations Manager
Rate: £12.44 per hour (to be reviewed, Apr 2025)
Core hours: The candidate will work two days a week (9:30–17:30), with additional coverage for occasional evening events, annual leave, and staff sickness as needed. Extra shifts may also be available during the busier summer months. This role is offered on a zero-hour contract.
Deadline for applications 09.00, MON 24 MAR 2025
Interviews: 2 & 3 APR 2025
JOB SUMMARY:
As part of a small, dedicated team, you will play a key role in ensuring the smooth operation of all front-of-house activities at Newlyn Art Gallery and The Exchange. This includes managing the shop, ticketing, exhibitions, events, and volunteer programme.
As Duty Manager, you will be the public face of the organisation, delivering exceptional customer service and staying informed about current exhibitions and upcoming events. A strong focus of the role will be retail and merchandising, supporting the management of stock, ordering, and display across both gallery shops, as well as contributing to the online shop and marketing efforts.
MAIN DUTIES & RESPONSIBILITIES:
You will be acting Duty Manager when another manager is unavailable. Upholding Newlyn Art Gallery & The Exchange’s mission statement, the Duty Manager will ensure exceptional customer service is delivered by all staff and volunteers. Responsibilities include security of the building and artworks, and security of cash on the premises, management of risks and any technical faults that may occur during working hours. The duty manager will oversee the maintenance and overall safety procedures of the premises during the times they are working, and oversee the day-to-day management of staff and volunteers. This role comes with a high level of responsibility, and it is essential that any issues that occur whilst acting as Duty Manager are communicated to the Operations Manager.
Newlyn Art Gallery Ltd is an equal opportunities employer and provider of services. The gallery has a duty to promote race equality and all employees must be aware of that duty and work to the gallery’s equality standards.
To apply for this job, please complete the application form and EO form, on our website and return them to opportunities@newlynartgallery.co.uk by 09.00, MON 24 MAR 2025.
Interviews will take place on 2 & 3 APR 2025. If you are selected for interview, we will contact you on Wed 26 Mar with a time for your interview.
Please ensure that you provide a contact number so that we may reach you.
If you have any questions about the role, please email fran.ford@newlynartgallery.co.uk
Responsible to: Operations Manager
Rate: £12.44 per hour (to be reviewed, Apr 2025)
Core hours: The candidate will work two days a week (9:30–17:30), with additional coverage for occasional evening events, annual leave, and staff sickness as needed. Extra shifts may also be available during the busier summer months. This role is offered on a zero-hour contract.
Deadline for applications 09.00, MON 24 MAR 2025
Interviews: 2 & 3 APR 2025
JOB SUMMARY:
As part of a small, dedicated team, you will play a key role in ensuring the smooth operation of all front-of-house activities at Newlyn Art Gallery and The Exchange. This includes managing the shop, ticketing, exhibitions, events, and volunteer programme.
As Duty Manager, you will be the public face of the organisation, delivering exceptional customer service and staying informed about current exhibitions and upcoming events. A strong focus of the role will be retail and merchandising, supporting the management of stock, ordering, and display across both gallery shops, as well as contributing to the online shop and marketing efforts.
MAIN DUTIES & RESPONSIBILITIES:
You will be acting Duty Manager when another manager is unavailable. Upholding Newlyn Art Gallery & The Exchange’s mission statement, the Duty Manager will ensure exceptional customer service is delivered by all staff and volunteers. Responsibilities include security of the building and artworks, and security of cash on the premises, management of risks and any technical faults that may occur during working hours. The duty manager will oversee the maintenance and overall safety procedures of the premises during the times they are working, and oversee the day-to-day management of staff and volunteers. This role comes with a high level of responsibility, and it is essential that any issues that occur whilst acting as Duty Manager are communicated to the Operations Manager.
Newlyn Art Gallery Ltd is an equal opportunities employer and provider of services. The gallery has a duty to promote race equality and all employees must be aware of that duty and work to the gallery’s equality standards.
To apply for this job, please complete the application form and EO form, on our website and return them to opportunities@newlynartgallery.co.uk by 09.00, MON 24 MAR 2025.
Interviews will take place on 2 & 3 APR 2025. If you are selected for interview, we will contact you on Wed 26 Mar with a time for your interview.
Please ensure that you provide a contact number so that we may reach you.
If you have any questions about the role, please email fran.ford@newlynartgallery.co.uk